Dispatch Time:
Packages are generally dispatched within 1-2 business days after receipt of payment. If your order includes a pre-order item, the dispatch time may be longer, depending on the expected availability of the pre-order product. We do not provide a tracking service for UK deliveries.
Shipping Charges:
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, while transport fees vary depending on the total weight of the shipment. Shipping charges will be calculated at checkout based on your delivery address.
Shipping Areas:
We deliver only within the UK. Shipping rates and delivery times will vary depending on the destination within the UK.
Delivery Times:
UK orders typically arrive within 3-5 business days after dispatch, but this can vary depending on your location. Pre-order items will be shipped when they become available, which may affect the delivery time.
Multiple Orders:
We cannot group two distinct orders placed separately, and shipping fees will apply to each order individually.
Risk & Protection:
Your package will be dispatched at your own risk; however, special care is taken to protect fragile items during shipping. If your order is lost or damaged during transit, please contact us within 7 days of delivery. We will investigate and provide a replacement or refund for lost or damaged items.