Certain items on Ceylona are available for pre-order. By pre-ordering an item, you agree to the following terms:
-
Availability:
- Pre-order items will be clearly marked as “Pre-order” on the product page.
- The expected shipping date for pre-order items will be listed. We will do our best to meet this date, but it may be subject to change due to supplier or manufacturing delays.
-
Payment:
- Full payment is required at the time of pre-order.
- The payment will be processed immediately, and you will receive an order confirmation email.
-
Shipping:
- Pre-order items will be shipped once they are available in stock. If your order includes both in-stock and pre-order items, we will ship the entire order when the pre-order items are ready. You may request a separate shipment for an additional charge.
-
Cancellation:
- Pre-order items can be canceled within 24 hours of placing the order for a full refund.
- After 24 hours, cancellations may be subject to a restocking fee or may not be accepted.